Warranty & Replacements

All of our products are covered by a manufacturers warranty covering both faulty materials and faulty workmanship, it does not cover general wear and tear or damage. This excludes products or parts of products that are consumables or that become faulty due to general wear and tear.

In terms of a faulty item being replaced, fixed or refunded, ThePowerSite is only a reseller of any goods or services received through our website, therefore an individual product's warranty would be subject to the supplier's terms and conditions and will be maintained by the company of origin. ThePowerSite will be happy to help you contact those companies who will maintain your products individual warranty, however, we are not responsible for any product directly.

Genpower will not be liable nor able to pay forward any current or historical ancillary costs and expenses incurred as a result of, but not limited to the purchase, sale, storage, receipt, delivery, handling, loading. cost due to downtime or repairs, hiring.

As a dealer or reseller of Hyundai equipment (or affiliated brands). Should an item be purchased for the intent of resale to the public, if said product is not sold within the first 12 months of purchase, the warranty will begin regardless of whether the product has been sold or not.  

For specific information on warranty by brand, please follow one of the following links:

• For Hyundai Power Equipment warranty information, excluding 1500rpm machines, click here.

• For Hyundai Power Equipment 1500RPM machine-specific warranty, click here.